IBS Clinics
HELP & FAQ's
Have a question? We may have already answered it. Below you'll find answers to the questions we get asked most often.
Product
Is your packaging recyclable?
Yes, all of our product bottles are made from 100% renewable and recyclable bioplastic.
What if I am allergic to a specific ingredient?
If you have an existing allergy, we recommend checking our product pages for the full list of ingredients, so you know which ones to avoid. You may wish to seek guidance from your GP or a medical professional if you have any concerns.
Are your products safe to use on children?
All products have been developed for adult use. They are not specifically safety tested for children.
How do I use my product?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
Which of your products are vegan-friendly?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
What is your approach to sustainability?
As a family-owned business, we care deeply about the future of our planet. We’re committed to reviewing our portfolio and developing sustainable, ethical products manufactured in a sustainable, ethical way — both now and in the future. Please refer to our sustainability page to find out more.
Orders
Is your packaging recyclable?
Yes, all of our product bottles are made from 100% renewable and recyclable bioplastic.
What if I am allergic to a specific ingredient?
If you have an existing allergy, we recommend checking our product pages for the full list of ingredients, so you know which ones to avoid. You may wish to seek guidance from your GP or a medical professional if you have any concerns.
Are your products safe to use on children?
All products have been developed for adult use. They are not specifically safety tested for children.
How do I use my product?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
Which of your products are vegan-friendly?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
What is your approach to sustainability?
As a family-owned business, we care deeply about the future of our planet. We’re committed to reviewing our portfolio and developing sustainable, ethical products manufactured in a sustainable, ethical way — both now and in the future. Please refer to our sustainability page to find out more.
Delivery
Is your packaging recyclable?
Yes, all of our product bottles are made from 100% renewable and recyclable bioplastic.
What if I am allergic to a specific ingredient?
If you have an existing allergy, we recommend checking our product pages for the full list of ingredients, so you know which ones to avoid. You may wish to seek guidance from your GP or a medical professional if you have any concerns.
Are your products safe to use on children?
All products have been developed for adult use. They are not specifically safety tested for children.
How do I use my product?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
Which of your products are vegan-friendly?
Each of our product pages now have a ‘How To Guide’ to take you through the best application tips to get the most out of your products. Simply find the product on our website and scroll until you find this section of the product page.
What is your approach to sustainability?
As a family-owned business, we care deeply about the future of our planet. We’re committed to reviewing our portfolio and developing sustainable, ethical products manufactured in a sustainable, ethical way — both now and in the future. Please refer to our sustainability page to find out more.
Contact Us
Our Customer Care team are happy to help you with your query, but we hope these FAQ's will help you quickly find the answer you're looking for.
If not, simple get it touch using the 'Contact Us' button in the bottom corner of the screen or email us using the button below.
